This describes the essential skills and knowledge and their level required for this unit

Demonstrates knowledge of

workplace communication practices and quality standards

accepted ways of communicating information in the workplace

roles of different production personnel

ways to effectively manage information

uses of a variety of communication tools

quality standards and practices

OHS practices including hazard identification and control measures

workplace practices

recording and reporting practices

Demonstrates skills to

use appropriate industry terminology and language to convey meaning

work effectively with others

conduct quality checks on own work

identify communication goals

use communication tools such as computers internet email databases

read interpret and follow information on work specifications standard operating procedures and work instructions and other reference material

maintain accurate records

communicate within the workplace

sequence operations

meet specifications

clarify and check taskrelated information

carry out work according to OHS practices

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package

Critical aspects of evidence

Demonstrates skills and knowledge to

interact with production personnel to achieve agreed outcomes

apply an understanding of the roles and information needs of different production personnel

use different communication tools

seek appropriate feedback

meet workplace standards including quality standards

Consistency in performance

Consistently applies skills and knowledge when

organising work

completing tasks according to instructions

working systematically with attention to detail

identifying improvements and avoiding damage

using workplace practices

using OHS practices

recording and reporting accidents and incidents

assessing operational readiness of equipment

recognising and adapting to cultural differences in the workplace including modes of behaviour and interactions

Resource implications

Access is required to real or appropriately simulated situations including work areas materials and equipment and to information on workplace practices and OHS practices

Context for assessment

Assessment may occur on the job or in an appropriately simulated environment

Interdependent assessment

This unit may be assessed independently or in combination with other relevant units

Legislative/regulatory requirements

Production personnel may include:

Communication channels and tools may include:

Protocols may include:

Quality standards may include:

Objectives may include:

Interacting and communicating may include:

Appropriate personnel may include: